Doing Services The Right Way
Part of the definition of IT outsourcing is the use of providers outside of the organization so that there is an effective delivery of IT enabled business process, application service and infrastructure solutions for the results of the business operation.
It has been observed that outsourcing has become a major trend in the area of human resources. The practice is done by having people outside of the firm to conduct some job functions instead of having an in-house team to do it.
There is a question then why things have to be outsourced. The easiest and fast answer would be that you can spend lesser cost and at a better quality of a job or product if being outsourced. Another important benefit is that you are going to eliminate a function from the operation of your company. By doing outsourcing, you can now concentrate more on the critical aspects of the business by removing some tasks that will in effect increase the productivity of your company, which hopefully will lead to more profitability.
So your next question would be on what functions should you consider outsourcing then. The functions that are top on the list that are to be outsourced are those jobs that are labor intensive like financial, and technical. Big companies today are benefited from outsource providers like call centers, software and research development centers.
An example of a small company, with the owner possibly doing more than one or two jobs, will be able to concentrate more on how to increase the growth of the company if his other jobs will be done outside or by another person outside of the organization.
One consideration you have to take to decide is if a job is worth considering for outsourcing, then do so. Imagine if only one employee who is underpaid, little vacation nor training, then he or she becomes ill or disgruntled in his or her job, then the profitability of the company is also affected.
As you outsource some functions, this should be on the basis that the company would become more profitable, employees more efficient and the company has saved some costs.
It is a fact that IT is the source of competitive advantage for a small and medium sized companies in today’s world. Through IT outsourcing, the technology needs of a company will be answered and thus saving time and money in the establishment.
Be aware of today’s managed services in IT where they handle IT systems in terms of risk and responsibility of management, which means as the new models in IT management replacing the old IT models.